Shipping Policy

Shipping Policy

Thank you for shopping at The Patina Project. We are committed to delivering your premium Wenwan walnuts safely and efficiently. Please review our shipping practices below.

1. Shipping Destinations Currently, we ship to addresses within the United States and supported worldwide address. 

2. Order Processing & Handling Time

  • Handling Time: All orders are processed and dispatched within 2 business days (Monday - Friday).

  • Order Cut-off Time: Our daily order cut-off time is 5:00 PM (Mountain Standard Time). Orders placed after this time will be processed on the next business day.

  • Please note that we do not process or ship orders on weekends or public holidays.

3. Transit Time & Shipping Rates

  • Transit Time: Once dispatched, the estimated delivery time is  8 business days (Monday - Friday).

  • Shipping Cost: We offer Free Shipping on all orders 

  • Note: Transit times are estimates. While we strive to meet these timeframes, occasional delays may occur due to weather, carrier issues, or customs processing.

4. Order Tracking Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Please allow 24-48 hours for the tracking information to update in the carrier's system.

5. Incorrect Shipping Addresses Customers are responsible for providing accurate shipping information at checkout. If an order is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the reshipment costs.

6. Contact Us If you have any questions or concerns regarding your order's shipment, please reach out to us:

  • Company Name: Aqwiopr Limited

  • Email: patinaprojectcustomerservice@gmail.com

  • Phone: +1 302-534-4615

  • Business Address: 1500 N GRANT ST STE C, Denver, CO 80203, US